
When New Hartford residents need Urgent Care services, Urgent Care at Slocum-Dickson stands out as a trusted choice. The team is committed to minimizing wait times, maximizing diagnostic accuracy, and building lasting relationships with the patients they serve.
Patients choose Urgent Care at Slocum-Dickson because they feel heard. The practice culture encourages open dialogue between patients and providers, and feedback is used to continuously improve the care experience for everyone.
Accessible urgent care means no appointment, no long wait, and no unnecessary trip to the emergency room. Our team manages cuts, burns, fractures, infections, and acute illness with the same professionalism as your regular provider.
The patient experience at Urgent Care at Slocum-Dickson is shaped by a team that genuinely prioritizes comfort and clarity. A 2.6-star average across 36 reviews confirms Staff members are known for following up on outstanding results, returning calls promptly, and addressing concerns between visits when needed.
Navigating insurance can be complicated, and Urgent Care at Slocum-Dickson works to make it straightforward for patients. The administrative team is experienced with major commercial insurers, Medicare, and Medicaid plans commonly used in New Hartford. Patients are encouraged to bring their insurance card to every visit and to contact the office in advance if they have questions about coverage.
Walk-in appointments are typically accepted. Calling ahead or using an online check-in system can reduce your wait time, but it is not required. Patients with more serious presentations may be seen ahead of those with minor concerns.
Most urgent care practices provide a visit summary that can be shared with your primary care provider upon request, helping to maintain continuity of your medical record.
On-site diagnostic capabilities typically include rapid strep, flu, and COVID testing, urinalysis, basic blood work, and X-ray imaging. More complex testing may require referral to an external laboratory or specialist.
Serving New Hartford and surrounding communities, Urgent Care at Slocum-Dickson operates from 1729 Burrstone Rd, New Hartford, NY 13413. New and returning patients may call (315) 798-1400 to schedule an appointment or ask questions about available services.
| Sunday | 9:00 AM – 6:00 PM |
| Monday | 7:30 AM – 8:00 PM |
| Tuesday | 7:30 AM – 8:00 PM |
| Wednesday | 7:30 AM – 8:00 PM |
| Thursday | 7:30 AM – 8:00 PM |
| Friday | 7:30 AM – 8:00 PM |
| Saturday | 9:00 AM – 6:00 PM |