UR Medicine Primary Care – Highland Family Medicine – Rochester
Based in Rochester, UR Medicine Primary Care – Highland Family Medicine delivers General Medicine care with an emphasis on accessibility and clinical quality. Patients benefit from a team that takes time to understand individual health histories before recommending treatment.
The clinical culture at UR Medicine Primary Care – Highland Family Medicine values thoroughness over speed. Providers conduct comprehensive assessments rather than focusing narrowly on chief complaints, often identifying concerns that a shorter encounter would miss.
Our Services
General Medicine
We provide focused specialty care in a setting designed to support patient comfort and clinical accuracy. Appointments are structured to allow adequate time for history review, examination, and patient education without feeling rushed.
Patient Experience
With a rating of 2.7 out of 5 based on 199 patient reviews, UR Medicine Primary Care – Highland Family Medicine has demonstrated a consistent ability to meet patient expectations. Reviewers frequently highlight the professionalism of the staff, the quality of explanations provided during visits, and the efficiency of the check-in and appointment process.
Insurance & Payment
Insurance verification at UR Medicine Primary Care – Highland Family Medicine is handled efficiently so patients can focus on their health rather than paperwork. The clinic participates in most major health plan networks serving Rochester. Patients are advised to confirm their specific plan's participation status when booking, as networks can vary between insurers and plan tiers.
Frequently Asked Questions
How are prescription refills handled?
Refill requests are typically processed within one to two business days. Patients on chronic medications are encouraged to schedule a follow-up visit to review their condition before a refill is issued, particularly for controlled substances or medications requiring monitoring.
What should I expect at my first visit?
Your first visit will include a review of your medical history, a focused physical examination, and a discussion of your current concerns and health goals. The provider will recommend any initial tests or referrals at the end of the appointment.
How do I prepare for my appointment?
Bring a list of current medications, your insurance card, and any recent test results or records from other providers. Being prepared helps your provider give you the most useful evaluation in the time available.
Located at 777 S Clinton Ave, Rochester, NY 14620, UR Medicine Primary Care – Highland Family Medicine serves patients across Rochester with accessible, high-quality care. The clinic can be reached at (585) 279-4800 for appointment requests, referral questions, and general inquiries.
Opening Hours
| Monday | 8:00 AM – 4:00 PM |
| Monday | 6:00 PM – 9:00 PM |
| Tuesday | 8:00 AM – 4:00 PM |
| Tuesday | 6:00 PM – 9:00 PM |
| Wednesday | 8:00 AM – 4:00 PM |
| Wednesday | 6:00 PM – 9:00 PM |
| Thursday | 8:00 AM – 12:30 PM |
| Thursday | 6:00 PM – 9:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
