
For residents of Rochester seeking Urgent Care and Primary Care care, UR Medicine Primary Care – East Ridge Family Medicine offers a patient-centered approach backed by clinical experience. New patient appointments are accepted, and the team works to accommodate urgent concerns in a timely manner.
UR Medicine Primary Care – East Ridge Family Medicine is committed to reducing barriers to quality care. Appointment availability, transparent billing practices, and clear referral pathways are priorities that reflect the practice's broader mission to serve the community effectively.
Our urgent care team is experienced in diagnosing and treating a wide variety of acute conditions quickly and accurately. On-site diagnostics including X-ray and rapid lab testing mean most patients leave with a clear diagnosis and a treatment plan in a single visit.
Our primary care providers take a whole-person approach to health. In addition to managing medical conditions, we address mental health concerns, sleep quality, nutrition, and physical activity. Same-day telehealth options are available for established patients.
Consistency and reliability define the patient experience at UR Medicine Primary Care – East Ridge Family Medicine. 21 reviewers have awarded it 3.1 stars, citing timely appointments, accurate diagnoses, and clear instructions for follow-up care as the reasons they continue to choose this provider over others in the area.
Managing the financial side of healthcare shouldn't add to the stress of being unwell. UR Medicine Primary Care – East Ridge Family Medicine has a dedicated billing team to help Rochester patients understand what their insurance covers and what, if any, out-of-pocket costs apply. Most major commercial plans, Medicare, and Medicaid are accepted.
Walk-in appointments are typically accepted. Calling ahead or using an online check-in system can reduce your wait time, but it is not required. Patients with more serious presentations may be seen ahead of those with minor concerns.
Most urgent care practices provide a visit summary that can be shared with your primary care provider upon request, helping to maintain continuity of your medical record.
On-site diagnostic capabilities typically include rapid strep, flu, and COVID testing, urinalysis, basic blood work, and X-ray imaging. More complex testing may require referral to an external laboratory or specialist.
UR Medicine Primary Care – East Ridge Family Medicine is proud to serve the Rochester area from its location at 999 East Ridge Road #800, Rochester, NY 14621. Patients can contact the office at (585) 602-2100 for appointments, prescription refills, and other care-related requests.
| Monday | 7:30 AM – 5:00 PM |
| Tuesday | 7:30 AM – 5:00 PM |
| Wednesday | 7:30 AM – 5:00 PM |
| Thursday | 7:30 AM – 5:00 PM |
| Friday | 7:30 AM – 5:00 PM |