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Upstate Health Care Center

Upstate Health Care Center – Syracuse

3 views·★★★★ 4.1 (52 reviews)
Upstate Health Care Center – Primary Care – Syracuse

Upstate Health Care Center serves the Syracuse community with a focus on Primary Care and General Medicine. The clinical team brings experience across a range of conditions and stays current with evolving treatment guidelines to deliver evidence-based care.

Continuity of care is a priority at Upstate Health Care Center. Patients who return to the same provider benefit from accumulated clinical knowledge and a therapeutic relationship built on trust and mutual understanding.

Our Services

Primary Care

Comprehensive adult primary care is our specialty. We provide immunizations, wellness counseling, occupational health screenings, and pre-travel health consultations. Chronic disease registries help us proactively reach out to patients due for preventive care.

General Medicine

Access to high-quality specialty care close to home makes a meaningful difference for patients managing ongoing health conditions. Our team combines clinical expertise with a genuine commitment to each patient's health outcomes and quality of life.

Patient Experience

Patient feedback at Upstate Health Care Center (4.1★ across 52 reviews) reflects a practice that takes its responsibilities seriously. Visitors appreciate the attentiveness of the clinical team and the fact that appointments rarely feel rushed. The front office staff receive particular praise for their helpfulness with insurance and scheduling questions.

Insurance & Payment

Upstate Health Care Center accepts multiple insurance plans and strives to keep out-of-pocket costs manageable for all patients. For those without insurance coverage, the billing team can provide a clear estimate of expected costs before services are rendered. Financial assistance resources and community health programs may be available for qualifying patients.

Frequently Asked Questions

What should I bring to my first appointment?

Bring a valid photo ID, your insurance card, a list of current medications including supplements, and any relevant medical records or test results from previous providers. Arriving a few minutes early allows time to complete any required paperwork.

Does the practice offer telehealth appointments?

Telehealth visits are available for established patients with conditions suitable for remote evaluation. Common telehealth uses include medication refills, minor illness follow-up, and results review. Your provider can advise whether an in-person visit is necessary.

How often should I schedule a primary care visit?

Most adults benefit from an annual wellness visit even when feeling healthy. Patients managing chronic conditions such as hypertension or diabetes typically need more frequent check-ins, usually every three to six months depending on how well the condition is controlled.

Upstate Health Care Center is a Syracuse-based practice at 90 Presidential Plaza, Syracuse, NY 13202. To schedule a visit or speak with office staff, call (315) 464-5240. The practice welcomes new patients and works to accommodate timely appointments.

Opening Hours

Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
Primary CareGeneral Medicine
(315) 464-5240upstate.edu
Monday: 8:00 AM – 5:00 PM Tuesday: 8:00 AM – 5:00 PM Wednesday: 8:00 AM – 5:00 PM Thursday: 8:00 AM – 5:00 PM Friday: 8:00 AM – 5:00 PM
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