
When Schenectady residents need Primary Care services, Theresa M. Viola, MD stands out as a trusted choice. The team is committed to minimizing wait times, maximizing diagnostic accuracy, and building lasting relationships with the patients they serve.
Patients choose Theresa M. Viola, MD because they feel heard. The practice culture encourages open dialogue between patients and providers, and feedback is used to continuously improve the care experience for everyone.
Our primary care providers take a whole-person approach to health. In addition to managing medical conditions, we address mental health concerns, sleep quality, nutrition, and physical activity. Same-day telehealth options are available for established patients.
The care experience at Theresa M. Viola, MD prioritizes communication at every stage. Rated 5 out of 5 by 3 patients, the practice is recognized for keeping patients informed about test results, treatment progress, and any changes in their care plan without unnecessary delays.
Navigating insurance can be complicated, and Theresa M. Viola, MD works to make it straightforward for patients. The administrative team is experienced with major commercial insurers, Medicare, and Medicaid plans commonly used in Schenectady. Patients are encouraged to bring their insurance card to every visit and to contact the office in advance if they have questions about coverage.
Yes. A key role of primary care is coordinating specialist referrals, interpreting reports from other providers, and ensuring that all parts of your care are working together effectively.
Bring a valid photo ID, your insurance card, a list of current medications including supplements, and any relevant medical records or test results from previous providers. Arriving a few minutes early allows time to complete any required paperwork.
Telehealth visits are available for established patients with conditions suitable for remote evaluation. Common telehealth uses include medication refills, minor illness follow-up, and results review. Your provider can advise whether an in-person visit is necessary.
Serving Schenectady and surrounding communities, Theresa M. Viola, MD operates from 2125 River Rd Suite 202, Schenectady, NY 12309. New and returning patients may call (518) 346-9682 to schedule an appointment or ask questions about available services.
| Monday | 7:00 AM – 7:00 PM |
| Tuesday | 7:00 AM – 4:00 PM |
| Wednesday | 7:00 AM – 5:00 PM |
| Thursday | 7:00 AM – 4:00 PM |
| Friday | 7:00 AM – 4:00 PM |