Sanctuary Mental Health Counseling – Staten Island
Patients in Staten Island turn to Sanctuary Mental Health Counseling for Urgent Care and Psychiatry care that goes beyond symptom management. The team takes time to understand each patient's full health picture before recommending a course of action.
The staff at Sanctuary Mental Health Counseling understand that a clinic visit can be stressful. From the front desk through to discharge, the team works to create an environment where patients feel comfortable, respected, and well cared for.
Our Services
Urgent Care
When illness or injury strikes and your primary care physician is unavailable, our urgent care team is here. We handle a broad range of acute conditions efficiently, with shorter wait times than a typical ER.
Psychiatry
Mental health care at our clinic is confidential, compassionate, and evidence-based. Our psychiatrists conduct comprehensive initial evaluations and develop personalized treatment plans.
Patient Experience
The care experience at Sanctuary Mental Health Counseling prioritizes communication at every stage. the practice is recognized for keeping patients informed about test results, treatment progress, and any changes in their care plan without unnecessary delays.
Insurance & Payment
Insurance verification at Sanctuary Mental Health Counseling is handled efficiently so patients can focus on their health rather than paperwork. The clinic participates in most major health plan networks serving Staten Island. Patients are advised to confirm their specific plan's participation status when booking, as networks can vary between insurers and plan tiers.
Frequently Asked Questions
What types of tests are available at urgent care?
On-site diagnostic capabilities typically include rapid strep, flu, and COVID testing, urinalysis, basic blood work, and X-ray imaging. More complex testing may require referral to an external laboratory or specialist.
When should I visit urgent care instead of the emergency room?
Urgent care is appropriate for conditions that need prompt attention but are not life-threatening, such as sprains, minor cuts, ear infections, fever, or urinary tract infections. Chest pain, difficulty breathing, signs of stroke, or severe injuries should be directed to an emergency room.
Do I need an appointment for urgent care?
Walk-in appointments are typically accepted. Calling ahead or using an online check-in system can reduce your wait time, but it is not required. Patients with more serious presentations may be seen ahead of those with minor concerns.
Located at 1272 Richmond Rd Unit 2, Staten Island, NY 10304, Sanctuary Mental Health Counseling serves patients across Staten Island with accessible, high-quality care. The clinic can be reached at (347) 948-5077 for appointment requests, referral questions, and general inquiries.
Opening Hours
| Monday | 11:00 AM – 7:00 PM |
| Tuesday | 11:00 AM – 7:00 PM |
| Wednesday | 11:00 AM – 7:00 PM |
| Thursday | 11:00 AM – 7:00 PM |
| Friday | 11:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 3:00 PM |
