Riverside Family Medical Group – Troy
Patients in Troy turn to Riverside Family Medical Group for Primary Care care that goes beyond symptom management. The team takes time to understand each patient's full health picture before recommending a course of action.
The staff at Riverside Family Medical Group understand that a clinic visit can be stressful. From the front desk through to discharge, the team works to create an environment where patients feel comfortable, respected, and well cared for.
Our Services
Primary Care
Building a relationship with a primary care provider improves long-term health outcomes. We manage common conditions including hypertension, type 2 diabetes, hypothyroidism, asthma, and depression. Acute illness visits are accommodated on short notice.
Patient Experience
What sets Riverside Family Medical Group apart, according to patient reviews (2.3/5, 3 responses), is the combination of medical competence and genuine warmth. Providers are described as knowledgeable and approachable, and the overall atmosphere is welcoming rather than clinical and impersonal.
Insurance & Payment
Patients at Riverside Family Medical Group benefit from a knowledgeable billing and insurance team that handles the administrative complexity so they don't have to. Coverage from most major commercial carriers, government programs, and supplemental plans is accepted. Questions about billing, statements, or insurance claims are addressed promptly and professionally.
Frequently Asked Questions
Does the practice offer telehealth appointments?
Telehealth visits are available for established patients with conditions suitable for remote evaluation. Common telehealth uses include medication refills, minor illness follow-up, and results review. Your provider can advise whether an in-person visit is necessary.
How often should I schedule a primary care visit?
Most adults benefit from an annual wellness visit even when feeling healthy. Patients managing chronic conditions such as hypertension or diabetes typically need more frequent check-ins, usually every three to six months depending on how well the condition is controlled.
Can my primary care provider manage specialist referrals?
Yes. A key role of primary care is coordinating specialist referrals, interpreting reports from other providers, and ensuring that all parts of your care are working together effectively.
Riverside Family Medical Group is conveniently accessible to patients in and around Troy. The clinic is located at 35 Lower Hudson Ave, Troy, NY 12183. For appointments or questions, patients can reach the office at (518) 270-9413.
Opening Hours
| Mon | 8:00AM–5:00PM, Tue: 8:00AM–5:00PM, Wed: 8:00AM–5:00PM, Thu: 8:00AM–5:00PM, Fri: 8:00AM–5:00PM |
