River Rock Family Practice, PC – Medford
For residents of Medford seeking medical care, River Rock Family Practice, PC offers a patient-centered approach backed by clinical experience. New patient appointments are accepted, and the team works to accommodate urgent concerns in a timely manner.
River Rock Family Practice, PC is committed to reducing barriers to quality care. Appointment availability, transparent billing practices, and clear referral pathways are priorities that reflect the practice's broader mission to serve the community effectively.
Patient Experience
With a rating of 4.7 out of 5 based on 86 patient reviews, River Rock Family Practice, PC has demonstrated a consistent ability to meet patient expectations. Reviewers frequently highlight the professionalism of the staff, the quality of explanations provided during visits, and the efficiency of the check-in and appointment process.
Insurance & Payment
Managing the financial side of healthcare shouldn't add to the stress of being unwell. River Rock Family Practice, PC has a dedicated billing team to help Medford patients understand what their insurance covers and what, if any, out-of-pocket costs apply. Most major commercial plans, Medicare, and Medicaid are accepted.
Frequently Asked Questions
How do I prepare for my appointment?
Bring a list of current medications, your insurance card, and any recent test results or records from other providers. Being prepared helps your provider give you the most useful evaluation in the time available.
Are new patients accepted?
New patients are welcome. Availability varies, so it is advisable to call ahead or use the online booking system to secure an appointment. For urgent concerns, same-day or next-day availability may be possible.
How are prescription refills handled?
Refill requests are typically processed within one to two business days. Patients on chronic medications are encouraged to schedule a follow-up visit to review their condition before a refill is issued, particularly for controlled substances or medications requiring monitoring.
River Rock Family Practice, PC is proud to serve the Medford area from its location at 3144 State St Suite 100, Medford, OR 97504. Patients can contact the office at (541) 226-9840 for appointments, prescription refills, and other care-related requests.
Opening Hours
| Monday | 8:00 AM – 12:00 PM |
| Monday | 1:00 PM – 5:00 PM |
| Tuesday | 8:00 AM – 12:00 PM |
| Tuesday | 1:00 PM – 5:00 PM |
| Wednesday | 8:00 AM – 12:00 PM |
| Wednesday | 1:00 PM – 5:00 PM |
| Thursday | 8:00 AM – 12:00 PM |
| Thursday | 1:00 PM – 5:00 PM |
