Jackson's Health: Family Health NP PLLC – Rochester
For residents of Rochester seeking Urgent Care and Primary Care care, Jackson's Health: Family Health NP PLLC offers a patient-centered approach backed by clinical experience. New patient appointments are accepted, and the team works to accommodate urgent concerns in a timely manner.
Jackson's Health: Family Health NP PLLC is committed to reducing barriers to quality care. Appointment availability, transparent billing practices, and clear referral pathways are priorities that reflect the practice's broader mission to serve the community effectively.
Our Services
Urgent Care
Fast, reliable care for everyday medical problems is what our urgent care department delivers. Services include rapid strep, flu, and COVID testing, as well as wound care, splinting, and IV hydration when indicated.
Primary Care
Comprehensive adult primary care is our specialty. We provide immunizations, wellness counseling, occupational health screenings, and pre-travel health consultations. Chronic disease registries help us proactively reach out to patients due for preventive care.
Patient Experience
The care experience at Jackson's Health: Family Health NP PLLC prioritizes communication at every stage. Rated 4.3 out of 5 by 64 patients, the practice is recognized for keeping patients informed about test results, treatment progress, and any changes in their care plan without unnecessary delays.
Insurance & Payment
Navigating insurance can be complicated, and Jackson's Health: Family Health NP PLLC works to make it straightforward for patients. The administrative team is experienced with major commercial insurers, Medicare, and Medicaid plans commonly used in Rochester. Patients are encouraged to bring their insurance card to every visit and to contact the office in advance if they have questions about coverage.
Frequently Asked Questions
Do I need an appointment for urgent care?
Walk-in appointments are typically accepted. Calling ahead or using an online check-in system can reduce your wait time, but it is not required. Patients with more serious presentations may be seen ahead of those with minor concerns.
Will urgent care share my visit information with my regular doctor?
Most urgent care practices provide a visit summary that can be shared with your primary care provider upon request, helping to maintain continuity of your medical record.
What types of tests are available at urgent care?
On-site diagnostic capabilities typically include rapid strep, flu, and COVID testing, urinalysis, basic blood work, and X-ray imaging. More complex testing may require referral to an external laboratory or specialist.
Serving Rochester and surrounding communities, Jackson's Health: Family Health NP PLLC operates from 1815 S Clinton Ave Suite 610, Rochester, NY 14620. New and returning patients may call (585) 340-6940 to schedule an appointment or ask questions about available services.
Opening Hours
| Monday | 8:00 AM – 4:00 PM |
| Tuesday | 8:00 AM – 4:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 4:00 PM |
| Friday | 8:00 AM – 5:00 PM |
