Franciscan ExpressCare – Indianapolis
When Indianapolis residents need Primary Care services, Franciscan ExpressCare stands out as a trusted choice. The team is committed to minimizing wait times, maximizing diagnostic accuracy, and building lasting relationships with the patients they serve.
Patients choose Franciscan ExpressCare because they feel heard. The practice culture encourages open dialogue between patients and providers, and feedback is used to continuously improve the care experience for everyone.
Our Services
Primary Care
Our primary care providers take a whole-person approach to health. In addition to managing medical conditions, we address mental health concerns, sleep quality, nutrition, and physical activity. Same-day telehealth options are available for established patients.
Patient Experience
Franciscan ExpressCare has demonstrated a consistent ability to meet patient expectations. Reviewers frequently highlight the professionalism of the staff, the quality of explanations provided during visits, and the efficiency of the check-in and appointment process.
Insurance & Payment
Managing the financial side of healthcare shouldn't add to the stress of being unwell. Franciscan ExpressCare has a dedicated billing team to help Indianapolis patients understand what their insurance covers and what, if any, out-of-pocket costs apply. Most major commercial plans, Medicare, and Medicaid are accepted.
Frequently Asked Questions
Can my primary care provider manage specialist referrals?
Yes. A key role of primary care is coordinating specialist referrals, interpreting reports from other providers, and ensuring that all parts of your care are working together effectively.
What should I bring to my first appointment?
Bring a valid photo ID, your insurance card, a list of current medications including supplements, and any relevant medical records or test results from previous providers. Arriving a few minutes early allows time to complete any required paperwork.
Does the practice offer telehealth appointments?
Telehealth visits are available for established patients with conditions suitable for remote evaluation. Common telehealth uses include medication refills, minor illness follow-up, and results review. Your provider can advise whether an in-person visit is necessary.
Franciscan ExpressCare is proud to serve the Indianapolis area from its location at 5210 East W Thompson Rd, Indianapolis, IN 46237. Patients can contact the office at (317) 782-7500 for appointments, prescription refills, and other care-related requests.
Opening Hours
| Sun | 8:00AM–8:00PM, Mon: 8:00AM–8:00PM, Tue: 8:00AM–8:00PM, Wed: 8:00AM–8:00PM, Thu: 8:00AM–8:00PM, Fri: 8:00AM–8:00PM, Sat: 8:00AM–8:00PM |
