Concentra Urgent Care

Concentra Urgent Care – Lacey

Name: Concentra Urgent Care
Address: 3928 Pacific Ave SE, Lacey, WA, 98503, US
Telephone: (360) 455-1350
Price range: $
Rating: 3.8

2 views·★★★★ 3.8 (1100 reviews)

Concentra Urgent Care – Physical Therapy – Lacey

Patients in Lacey turn to Concentra Urgent Care for Physical Therapy care that goes beyond symptom management. The team takes time to understand each patient's full health picture before recommending a course of action.

The staff at Concentra Urgent Care understand that a clinic visit can be stressful. From the front desk through to discharge, the team works to create an environment where patients feel comfortable, respected, and well cared for.

Our Services

Physical Therapy

Our clinical team approaches each patient encounter with attention to detail and a preference for conservative, effective treatment strategies. When more intensive intervention is warranted, we facilitate referrals and coordinate care across settings.

Patient Experience

The patient experience at Concentra Urgent Care is shaped by a team that genuinely prioritizes comfort and clarity. A 3.8-star average across 1100 reviews confirms Staff members are known for following up on outstanding results, returning calls promptly, and addressing concerns between visits when needed.

Insurance & Payment

Patients at Concentra Urgent Care benefit from a knowledgeable billing and insurance team that handles the administrative complexity so they don't have to. Coverage from most major commercial carriers, government programs, and supplemental plans is accepted. Questions about billing, statements, or insurance claims are addressed promptly and professionally.

Frequently Asked Questions

How are prescription refills handled?

Refill requests are typically processed within one to two business days. Patients on chronic medications are encouraged to schedule a follow-up visit to review their condition before a refill is issued, particularly for controlled substances or medications requiring monitoring.

What should I expect at my first visit?

Your first visit will include a review of your medical history, a focused physical examination, and a discussion of your current concerns and health goals. The provider will recommend any initial tests or referrals at the end of the appointment.

How do I prepare for my appointment?

Bring a list of current medications, your insurance card, and any recent test results or records from other providers. Being prepared helps your provider give you the most useful evaluation in the time available.

Concentra Urgent Care is conveniently accessible to patients in and around Lacey. The clinic is located at 3928 Pacific Ave SE, Lacey, WA 98503. For appointments or questions, patients can reach the office at (360) 455-1350.