Austin Emergency Center: Riverside Emergency Room – Austin
For residents of Austin seeking Urgent Care care, Austin Emergency Center: Riverside Emergency Room offers a patient-centered approach backed by clinical experience. New patient appointments are accepted, and the team works to accommodate urgent concerns in a timely manner.
Austin Emergency Center: Riverside Emergency Room is committed to reducing barriers to quality care. Appointment availability, transparent billing practices, and clear referral pathways are priorities that reflect the practice's broader mission to serve the community effectively.
Our Services
Urgent Care
Our urgent care team is experienced in diagnosing and treating a wide variety of acute conditions quickly and accurately. On-site diagnostics including X-ray and rapid lab testing mean most patients leave with a clear diagnosis and a treatment plan in a single visit.
Patient Experience
Austin Emergency Center: Riverside Emergency Room has demonstrated a consistent ability to meet patient expectations. Reviewers frequently highlight the professionalism of the staff, the quality of explanations provided during visits, and the efficiency of the check-in and appointment process.
Insurance & Payment
Navigating insurance can be complicated, and Austin Emergency Center: Riverside Emergency Room works to make it straightforward for patients. The administrative team is experienced with major commercial insurers, Medicare, and Medicaid plans commonly used in Austin. Patients are encouraged to bring their insurance card to every visit and to contact the office in advance if they have questions about coverage.
Frequently Asked Questions
Do I need an appointment for urgent care?
Walk-in appointments are typically accepted. Calling ahead or using an online check-in system can reduce your wait time, but it is not required. Patients with more serious presentations may be seen ahead of those with minor concerns.
Will urgent care share my visit information with my regular doctor?
Most urgent care practices provide a visit summary that can be shared with your primary care provider upon request, helping to maintain continuity of your medical record.
What types of tests are available at urgent care?
On-site diagnostic capabilities typically include rapid strep, flu, and COVID testing, urinalysis, basic blood work, and X-ray imaging. More complex testing may require referral to an external laboratory or specialist.
Serving Austin and surrounding communities, Austin Emergency Center: Riverside Emergency Room operates from 2020 E Riverside Dr, Austin, TX 78741. New and returning patients may call (737) 717-4100 to schedule an appointment or ask questions about available services.
Opening Hours
| Mon | 7:00AM–9:00PM, Tue: 7:00AM–9:00PM, Wed: 7:00AM–9:00PM, Thu: 7:00AM–9:00PM, Fri: 7:00AM–9:00PM, Sat: 8:00AM–8:00PM, Sun: 8:00AM–8:00PM |
